Did you click "Allow" in the yellow bar at the top right of your screen? Verify that you are using Firefox, google Chrome or Safari 5 as your browser!

SocialPlus is a Firefox extension. You should be using Firefox, google Chrome or Safari 5 as your browser. If you're not already using Firefox, you can click here to download it for free.

Firefox is an internet browser, like Internet Explorer. There are many important reasons for using Firefox and even more reasons for using it over Internet Explorer. Firefox blocks pop-ups. In terms of security, Firefox is the reference because it blocks pop-ups and ActiveX and allows you to surf in total security! No need to open 5-6 windows to visit multiple sites. Now there are tabs. Tabs are the future. They combine several windows in one allowing you to move from one window to the next using small buttons at the top of the screen. It's wonderful. See: http://www.rtlinfo.be/info/magazine/internet_et_high_tech/301094/la-france-recommande-de-ne-pas-utiliser-internet-explorer (in French)

Extensions are modules which are integrated into the web browser (Mozilla Firefox or google chrome) either through a button, sidebar, or invisibly. Extensions offer additional features, such as: Additional configuration options An integrated ftp or email client Additional viewing options Password generators Other options Etc.

No, SocialPlus requires Firefox, google Chrome or Safari 5.

You can quickly download Firefox for free on the Mozilla website by clicking here.

Yes, using SocialPlus is totally free.

No, the extension is guaranteed virus and spyware free.

Simply click on Settings in the Social+ menu on the Facebook bar.

SocialPlus options are stored by your browser, they are shared by all computer users regardless of which Facebook account is currently active.

Updates are carried out automatically. Firefox or google chrome will inform you whenever a new version is available.

We do not currently accept donations.

No, this function is not currently available.

Yes, SocialPlus never uses your personal data. See the terms of use for more information.

No, SocialPlus is not edited by Facebook. See the terms of use for more information.

This can be due to several issues

• Your internet connection
• A Facebook update may prevent SocialPlus from functioning properly
• SocialPlus may be experiencing difficulties

Our team is currently adapting this function.

We offer a format and style editor much like other text editors. This feature is not available for posts created by applications or for sending private messages.

Currently, only smileys are available for comments. The comment format and style editor is under development.

Make sure your friends have installed SocialPlus.

These characters allow SocialPlus to format your status (color, effects...)

Make sure you didn't deactivate the editor in your SocialPlus options.

Make sure you didn't deactivate smileys in your SocialPlus options.

No, a function for choosing your own smileys is currently under development.

The extension may misinterpret certain smileys, try reloading the page.

Make sure your friends have installed SocialPlus.

Make sure you didn't deactivate the "Don't like" function in your SocialPlus options.

Simply click on the available link.

Yes, just click "Cancel".

No, this function is not available.

Go to your profile and click "Profile skin manager" in the Social+ menu. Choose a theme and save.

Make sure your friends have installed SocialPlus.

Your skin is associated with your profile and can only be seen on your profile page.

Make sure your friends have installed SocialPlus and that they have selected a skin.

This function is only available on your profile page.

SocialPlus is independent of Facebook. Facebook updates may disrupt proper functioning of SocialPlus.

Certain skins may make text unreadable, try another skin.

Tell them to use SocialPlus!

Go to your profile and click "Profile skin manager" in the Social+ menu. Choose "No Skin" and save.

Our team is currently developing this function. It will be available soon.

Simply type "!wizz" in your chat window (without the quotation marks)

Make sure your friends have installed SocialPlus and that they have not deactivated this option.

Make sure you've correctly typed the command "!wizz"

The activation of the first wizz (nudge) can cause this. Since the chat window is draggable, you can move it around as you wish.

This feature allows you to see that SocialPlus has registered your wizz (nudge) command.

You may deactivate the wizz (nudge) function in the SocialPlus options.

Our team is currently adapting this function.

You may deactivate the wizz (nudge) function in the SocialPlus options.

Simply place your mouse cursor on the bar where your friend's name is written, click and move the window as you please.

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When a page is completely reloaded, the chat window is returned to its original location.

Certain skins may cause this effect, to avoid this problem, you may change skins or return to the homepage.

Make sure you didn't deactivate the draggable chat window in your SocialPlus options.

The stars indicate your friends' average rating for the post.

The blue stars indicate the rating you are about to give.

You can give a new rating.

Yes, you can change your ratings as many times as you wish.

There's no way of determining who rated your post.

No, but you may hide the ratings in your SocialPlus options.

Make sure your friends have installed SocialPlus.

No, a rating of 0/5 means that your post has not been rated yet.

This may be caused by ad banners. You may delete banners by clicking on the x at the top.

The "+" indicates that SocialPlus has been installed.

By clicking here: Share Or by clicking on the link "Invite friends" in the Social+ menu in Facebook.